For solo owners, agencies & multi-location brands

Every review answered. In your voice. In 8 seconds.

ReplyPilot drafts on-brand Google review replies for every location you manage. You skim, approve, publish — the writing is done.

8s per draft23hrs /mo back1→500+ locations
The review
Maya R.

Honestly the best experience I've had — the team at your business was fast, friendly, and the result exceeded what I hoped for. Already recommended them to two friends.

Tone

2 of 2 free previews left · no account needed

Reply draft

Your draft will appear here. It reads like you wrote it — names the customer, addresses specifics, and sounds like your business.

Sounds like you
Train the voice once per client. Every draft inherits tone, length and sign-off.
A human approves everything
Nothing goes live without your keystroke. Auto-approve only what you choose.
One queue, every location
Urgent 1–2★ float to the top before they cost you the next customer.
The problem

Customers can tell when it's copy-paste.

89% of consumers read the owner's replies before choosing a business. What most of them find is the same sentence, pasted four hundred times — or worse, silence on the angry ones.

Your replies today pasted 400×
Thank you for your feedback! We appreciate your business.
Thank you for your feedback! We appreciate your business.
Thank you for your feedback! We appreciate your business.
Thank you for your feedback! We appreciate your business.
Thank you for your feedback! We appreciate your business.
Thank you for your feedback! We appreciate your business.

Generic, identical, and invisible to Google's local algorithm. Reads like nobody's home.

With ReplyPilot8s each · your voice
Maya · 5★ at a dental clinic

Maya, thank you — pre-filled paperworkis something the front desk fought hard for, so they'll love hearing it landed. See you at your next cleaning.

Derek · 1★ at an auto shop

Derek, you're right to be frustrated — a quote should be the price you pay. I've pulled your invoice and I'm calling you today to make it right. — Sam, owner

Tom · 3★ at a restaurant

Tom, glad the food delivered — and you're right that 40 minutes past a reservationisn't okay. We've changed how we seat Friday nights. Come back and judge us on it.

Names the customer. Answers the specifics. Signed like a human — because you approved it before it shipped.

How it works

From new review to published reply — without the writing.

Import once, train tone once, approve forever. A 4-minute manual task becomes an 8-second decision.

01

Connect in 60 seconds

Type the business name — we find the Google listing and pull recent reviews. No OAuth maze, no agency IT ticket.

02

Train the voice once

Pick tone, length, sign-off, banned phrases. Every future draft inherits it — per location, per client.

03

Approve in one key

Every morning the queue is pre-drafted. Skim, tweak if needed, ⌘↵. The tricky ones route to a senior.

04

Publish & measure

Track response rate, response time, and rating trend per location. Show clients the before/after.

The workspace

Built like a tool you'll still love at review #4,000.

Four surfaces, one job: get every review answered in your voice, fast, with a human in charge.

Every location. One queue. Zero spreadsheets.

Reviews from all your locations — or all your clients — land in a single prioritized queue. Urgent negatives float to the top before they cost you the next customer.

AllUrgentDrafted1–3★
Cedar & Pine Cafedrafted
Northside Autourgent
Brookline Dentalqueued

Drafts that sound like you — not like a bot.

Calibrate tone, length, and sign-off once per business. Ban the phrases you hate. Every draft afterwards inherits the voice, so a brand consultant finds nothing to redline.

Voice profile · Cedar & Pine
Formality
Warmth
Length
never: “valued customer”never: “sorry for any inconvenience”sign-off: — Sam

A human approves everything. In one keystroke.

AI drafts, you decide. Skim the queue over coffee, approve with ⌘↵, edit the rare miss, and route sensitive cases to the owner. Auto-approve only what you choose.

Draft ready · 2★ from Jordan P.

Jordan, you're right to be frustrated — a quote should be the price you pay. I've pulled your invoice and I'm calling you today…

ApproveEdit routed to owner

Show the before / after — then collect more reviews.

Response rate, response time, and rating trend per location — the numbers agencies put in client reports. Plus a printable QR kit that turns happy customers into new reviews.

Response rate · 12 weeks96%
Review QR kit — print-ready card that routes happy customers to your review form.
Tuned for your industryReply playbooks per vertical — see yours.
The math

Do the reply math for your business.

Drag to how many Google reviews your locations collect in a month. We'll assume 4 minutes per hand-written reply and $25/hour — adjust mentally if your team is faster or pricier.

Reviews per month, all locations
120
Suggested plan Starter · $99/mo
10 · one quiet shop1,000 · an agency book
Hand-writing costs you
8.0 hrs/mo
ReplyPilot gives back
7.3 hrs/mo
That's roughly
$183/mo

Every plan pays for itself the first week — and the approval step means nothing ships without your eyes on it.

Try it free first
Pricing

Pay for the time you get back.

Every plan starts free. Upgrade when your queue grows — not when a sales rep calls.

Free
$0/mo
1 location · 5 drafts/mo · owner-only workspace
Start free
Solo
$19/mo
1 location · unlimited drafts · tone customisation · daily sync · QR kit
Start Solo
Starter
$99/mo
10 locations · 200 drafts/mo · approval queue · tone templates
Get started
Recommended
Growth
$249/mo
50 locations · 1,000 drafts/mo · 5 members · roles · agency reporting
Get started
Scale
$499/mo
Unlimited everything · white-label · priority support + SLA
Contact sales

Full breakdown, feature by feature, on the pricing page →

FAQ

Questions teams ask before they commit

Your next review deserves better than “Thank you for your feedback!”

Draft your first reply free — on your real business, in your voice, in under a minute. No card. No demo call.

Free plan forever · 5 drafts a month on us · cancel any paid plan in two clicks