Review ops for agencies & multi-location brands

Stop writing the same five-star reply 400 times a month.

Trained on your agency's voice, ReplyPilot drafts on-brand Google review replies for every location — ready to approve in 8 seconds.

8-second drafts
23 hrs/month back to your team
1 to 500+ locations, one workspace
ReplyPilot workflow logo
Reply Queue
Live
Cafe Mocha
5/5

“Great coffee and fast service. Staff were warm and efficient.”

Drafting
Urban Boutique
4/5

“Loved the selection, but checkout took longer than expected.”

Needs review
G
Golden Dental
5/5

“The team explained everything clearly and follow-up care felt thoughtful.”

Published
23 hrs / month
What an account manager wins back when reviews stop being a manual writing job.
Sounds like you
Train ReplyPilot on a client's voice once — every draft inherits it.
Approve before publish
Nothing goes live without a human. Auto-approve only what you choose to auto-approve.
Try it now — no signup

Pick a review. Watch the draft write itself.

These are the kinds of reviews your team replies to every week. Click one and see what an on-brand draft looks like in eight seconds.

Maya R.
Coastline Dental — Santa Monica

Dr. Patel and the front-desk team made my first cleaning so easy. The new-patient paperwork was already filled in when I arrived, and they explained every step before starting. Genuinely the calmest dentist visit I've had.

ReplyPilot draft
Drafting…

Like what you see? Connect your locations and run the same flow on real reviews.
The problem

Review replies are eating your team alive.

You know reviews drive local rankings. But your AMs are still copy-pasting the same six responses across spreadsheets — and missing the negative ones that matter.

Risk 01

Hours lost to copy-paste

An AM averaging 4 minutes per reply across 100 reviews loses a full day every week — and 80% of those replies sound identical anyway.

Risk 02

Negative reviews slip through

When everything is manual, the urgent ones get buried. By the time someone replies, the prospect has already read silence.

Risk 03

Tone drifts across locations

Different writer, different voice. Without one source of truth, your client's brand sounds like five different brands online.

How it works

Four steps. Eight seconds. Every review.

Import once, train tone once, approve forever. ReplyPilot turns a 4-minute manual task into an 8-second decision.

  1. Step 01

    Connect

    Plug in Google Business Profile or paste reviews directly. New reviews land in one queue automatically.

  2. Step 02

    Draft

    Train the voice once per client. Every new review gets a draft that sounds like the owner wrote it.

  3. Step 03

    Approve

    Skim, edit if needed, ship. One keystroke moves the queue forward — or routes the tricky ones to a senior approver.

  4. Step 04

    Prove

    Show clients exactly what got answered, how fast, and what trends emerged. Reporting their CMO will actually open.

What you get

Everything review ops needs. Nothing it doesn't.

Capability 01

One queue per client

Filter by location, rating, or aging. Spot the urgent five-minute fix before it becomes a Yelp screenshot in a Slack channel.

Capability 02

Voice that holds

Set tone, banned phrases, escalation rules per client. Your brand consultant will not find anything to redline.

Capability 03

Approval workflow

Junior AMs draft. Account leads approve. Audit trail captures every edit. Onboard a new hire on day one.

Capability 04

Reporting clients open

Response rate, turnaround, sentiment trend, top complaints. The metrics that show your work without spinning.

Designed for the way agencies actually work

Built around the operational reality of multi-location review ops.

Real outcomes from operators running ReplyPilot in production — not hand-picked logos.

For agencies of 5–500 locations
Whether you're a 2-person SEO shop or a 40-person agency, ReplyPilot scales seat-by-seat — no enterprise pricing required to get the workflow.
Case study
For owners who care about tone
Train voice once per client. Every draft inherits it. The agency adds value; ReplyPilot just removes the typing.
Case study
For ops leads who report to clients
Response coverage, turnaround time, top sentiment shifts — exported on demand. Stop writing decks; let the numbers speak.
Case study
Pricing

Pay for the time you get back. Not for a bloated suite.

Every plan starts free. Upgrade when your queue grows — not when a sales rep calls.

Free
$0/mo

Pilot the workflow on a single client location before you commit a card.

  • 1 location
  • 5 AI generations / month
  • Private owner-only workspace
  • Manual review intake
  • No white-label
Starter
$99/mo

For solo consultants and small teams running review replies for active client accounts.

  • 10 locations
  • 200 AI generations / month
  • Solo operator workspace
  • Email support
  • Approval queue + tone templates
GrowthRecommended
$249/mo

For SEO agencies juggling multiple client locations and internal approvers.

  • 50 locations
  • 1,000 AI generations / month
  • Shared org + up to 5 members
  • Approval workflow + roles
  • Agency-ready reporting
Scale
$499/mo

For agencies that need unlimited throughput, white-label, and zero seat ceilings.

  • Unlimited locations
  • Unlimited AI generations
  • Shared org + unlimited members
  • White-label branding
  • Priority support + SLA
FAQ

Questions teams ask before they commit

Operational questions agency owners, local marketers, and multi-location teams ask when they want faster review replies without losing control.

See it in 30 seconds

Tour the workspace before you decide.

No sign-up, no card, no demo call. Click through a fully populated agency workspace and see the queue, the drafts, the streak — all on real components.

Ideal input: location count, team size, and what currently breaks in the reply workflow.